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Frequently Asked Questions
Security, Protection, and Device or Account Loss
Security, Protection, and Device or Account Loss
Lost my phone or it was stolen.
Lost or damaged the SIM card registered to my account.
My account was compromised or involved in a scam.
How to move my account to another device.
Performed a factory reset, deleted the app, or cleared its data.
I have a balance in my old account but forgot the login details and want to transfer it to my new account.
A transfer was sent to a user who created a new account and forgot their old account details.
How to recover an account belonging to a deceased person.
ShamCash