Home
FAQ
Account Verification
Contact us
العربية
Home
FAQ
Account Verification
Contact us
العربية
Frequently asked questions
Questions about Technical Issues and Technical Support
Questions about Technical Issues and Technical Support
The verification code has not been sent.
Where can I find the security code?
I forgot my email address.
I cannot change my account password, and I am unable to log in. I need to change the password.
I am trying to activate the app, but I haven’t received the verification code to my email.
I am using the app to receive my salary, but I get an error message in the account.
What should I do if the app is not working and a black screen appears?
How can I recover my Sham Cash account after resetting my mobile phone?
I didn't receive the verification code on my email when trying to activate my Sham Cash account. What should I do?
What is the solution if I get a message saying the app is not installed while downloading the app?
When I try to change the account name, it shows me that the name is unavailable. What is the solution?
What should I do if a white screen appears when I open the app?
Why can't I access some names when searching in the app?